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About us

amica24 is the trading name for Worcestershire Telecare, part of The Community Housing Group.

About us

We have been providing telecare services across the UK for over 30 years and are proud of our reputation for providing excellent customer services and efficient, quality processes for our service users and corporate customers.

We are accredited to the Telecare Services Association (TSA) and have achieved the Quality Standards Framework for Technology Enabled Care Service Providers.

Our experience of working within the social housing, care and support and health care services enables us to tailor solutions which not only meet the needs of service users but provide efficiencies and reassurance for the commissioning organisations and partners.

We keep up to date with industry trends and advances in technology enabled care so that we can explore and adopt new technological solutions for our service users. However, we thoroughly test and assess a product’s worth and integration with other equipment before we finally adopt it into our range of services.

Who is amica24

amica24 is the new brand name for Worcestershire Telecare. The company which is part of The Community Housing Group, delivers services to over 100 organisations including housing associations and local authorities and around 25,000 customers across the UK.

Our standards

As part of The Community Housing Group, we have achieved the Customer Service Excellence standard for the quality of our customer services and the prestigious Investors in People Gold Standard for our commitment to employee development and training.

Our team

At amica24 our team is committed to providing the highest standards of service and customer care. The team has a wide range of skills that support modern and innovative services to ensure our customers’ expectations are exceeded.

Contact us

For more information regarding our services and products then please contact our business support team on 0345 130 1469 or email address available 8.30am till 5:00pm Monday to Friday.